Are pharmacists scarce resources? Ali Health Online Sharing Pharmacist Service

Recently, Ali Health announced the launch of “Shared Pharmacist” products, a third-party pharmacist online consultation service for social pharmacies open platform, allowing offline pharmacies to provide third-party pharmacy consulting services to consumers in the absence of their own pharmacist resources. .

Ali Health Online "Share Pharmacist" Service

Liu Hongbin, head of Ali Health Customer Experience, said that at present, Ali Health will provide third-party “shared pharmacist” services to social pharmacy store owners free of charge. The pharmacies of offline pharmacies will consult the “shared pharmacist” portal of Ali Health “Pharmaceutical Purchasing” app. Online licensed pharmacists to help offline store customers resolve drug consultations in a timely manner.

药师资源紧缺?阿里健康上线共享药师服务

药师资源紧缺?阿里健康上线共享药师服务

It is understood that there are currently more than 3,000 pharmacists with national qualifications on the platform, and they are online to consult customers from 8:30 to 24:00 every day. Ali Health pays according to the quantity and quality of consulting services, and some licensed pharmacists reach nearly 10,000 yuan per month.

For pharmacies, Ali's healthy and open shared pharmacist service can help pharmacies improve their service level. Especially for small pharmacies in third- and fourth-tier towns, offline customers receive neutral authority third-party medication guidance and advice. Increase customer's goodwill and trust in pharmacies.

Licensed pharmacist gap or 100,000

China is a big country in drug consumption, but the knowledge of safe and rational drug use among urban and rural residents is relatively scarce. In order to safely use drugs for the people, the state stipulates that pharmacies must be equipped with licensed pharmacists, undertake important tasks such as prescription review and supervision, drug consultation and rational use of drugs.

According to the "Interim Provisions on Strengthening the Supervision and Administration of Pharmaceutical Retail Enterprises", all newly opened monomer pharmacies must be equipped with two licensed pharmacists. The regulations will come into force on October 1, 2017. Chain pharmacies must be staffed with a licensed pharmacist during business hours, which means that licensed pharmacists have become “standard” for pharmacies.

However, the insufficient number of licensed pharmacists is a real problem at the moment.

According to statistics, as of January 31, 2017, the number of licensed pharmacists nationwide was 340,000. By the end of 2016, the total number of retail pharmacies in China was 448,000, and there were 5,886 chain enterprises, including 220,000 chain pharmacies and nearly 200,000 single stores. According to the requirements of at least two licensed pharmacists on shifts for each retail pharmacy, nearly 900,000 licensed pharmacists are required, and the industry estimates that the number of licensed pharmacists is 100,000.

In the face of the need to open a store, the pharmacy had to raise the price to dig around.

“The starting salary of licensed pharmacists has reached six or seven thousand, and some even have annual salary of hundreds of thousands.

Some people in the industry said: "Many pharmacies still do not recruit people with high salaries, or they have been dug up when they are recruited. Therefore, many pharmacies have appeared 'shadow pharmacists' who only see documents are not seen. This phenomenon is still widespread today. Exist, even formed a black industrial chain."

"Some pharmacies hope to rely on the 'certificate' approach to solve their own business qualification problems. This move now seems to be very risky, so in the context of checking normalization, many pharmacies will be eliminated." On the other hand, if the prescription of a pharmacy is sold without the hands of a licensed pharmacist, it will also bring great hidden dangers to the patient's medication safety. Therefore, the rectification of “human separation” has practical significance for consumers.

The two conferences called for accelerated legislation for "pharmacists"

In recent years, the two sides have continued to recommend the "Pharmacist Law" bill.

"The pharmacist team in China has been in existence for 70 years, but at present the pharmacists in China are still in a position to be unable to rely on their practice." Talking about the topics of concern to the two sessions this year, the National Committee of the Chinese People's Political Consultative Conference Yue Bingfei is still as urgent as last year. Legislative issues in the Pharmacist Law.

Pharmacists are an irreplaceable force to ensure social security and public life safety. Pharmacy services are an integral part of the national people's livelihood project construction. The pharmacist is also an important force to serve as a bridge between doctors and patients and to ease the contradiction between doctors and patients. It is also a leader in the development of medical technology, providing direction and data support for drug manufacturers to produce safer, more economical and more effective drugs.

However, it is very regrettable that the role of pharmacists in China has not really been reflected. China has not yet issued the "Pharmacist Law". There is no law to implement strict and effective management of pharmacists' qualifications, professional access and practice, and the laws of pharmacists. Status and legal responsibility are also unclear. The main job of most pharmacists is to do some simple tasks such as drug dispensing and management of drug storage, and it is impossible to play the true professional role of pharmacists.

During the two sessions this year, some medical representatives suggested that pharmaceutical companies should be supported to strengthen cooperation with Internet companies, and encourage qualified regions to rely on existing information systems, conduct long-term trials of licensed pharmacists, and rational drug use services to solve the problem of licensed pharmacists. Insufficient problem.

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